INFORMED Group Dynamics: investigate the distinctions behind a decision
Elicit contrasting meanings, make a small reflective map, and revise an inference about another person's position.
Framework link: INFORMED Group Dynamics (Marguet). Apprenticeship practice links: K2, K3, S3, S5, S6, S9.
What this exercise can and cannot establish
An original introductory rehearsal using the publicly described INFORMED framing and personal-construct orientation. It is not Marguet's complete taught protocol, a personality assessment, or a validated repertory-grid diagnosis. Use supervised teaching for the fuller approach.
This is original learning material, not a reproduced official course. Mechanical checks have determinate answers within the stated case. Worked comparisons for open judgements show defensible reasoning, not the only possible model. Specialist pedagogical review is not recorded.
The case
Fictional case: three managers are choosing how to improve an advice service. Aisha supports a shared portal because residents should not have to repeat their story. Ben supports named advisers because difficult cases need continuity. Cara supports walk-in access because a portal-only service could exclude people. A meeting note labels Aisha 'efficient', Ben 'resistant' and Cara 'emotional'. No manager has agreed with those labels. Options are P: portal only; N: named adviser with telephone access; H: a hybrid service with named continuity and assisted digital access.
Work through it
Use paper, your own drawing tool or the notes below. Attempt each step before opening its comparison. Describe a diagram in words when that is more accessible.
1. Investigate narratives before interpreting motives.
Produce: One neutral follow-up question for each manager.
Compare your work for step 1
Ask Aisha for an example of harmful repetition, Ben for an example where continuity changed a result, and Cara for an example of exclusion. Ask what would count as an improvement in each story. Do not ask 'Why are you resistant?' because that imports the meeting note's untested explanation.
2. Frame the orientations as provisional contrasting constructs.
Produce: Three distinctions, with a note that the speaker must validate them.
Compare your work for step 2
Possible contrasts are 'tell the story once / repeatedly start again', 'continuity / fragmented hand-offs', and 'accessible assistance / exclusion at entry'. These are analyst proposals based on the supplied statements, not constructs actually elicited from the people. Avoid replacing them with generic categories such as 'pro-change / anti-change'.
3. Make a small reflective option map.
Produce: A matrix of P, N and H against the three contrasts, retaining unknowns.
Compare your work for step 3
A plausible first map marks P as potentially reducing repetition but uncertain on continuity and poor on assisted access; N as potentially supporting continuity and telephone access, with repetition across other services unknown; H as potentially supporting all three, subject to design and resources. These are hypotheses. No supplied evidence justifies precise scores or the conclusion that H is automatically best.
4. Explore distinctions and revise your first story.
Produce: A revised account and a question that could expose a real disagreement.
Compare your work for step 4
The managers may all seek better access but distinguish its conditions differently. Ask what each would preserve or refuse in H, including costs, privacy and staffing. Genuine conflict may remain. The exercise succeeds when it improves inquiry, not when it manufactures consensus or claims to read minds.
Check the basic distinctions
These checks test the supplied case, not your overall competence. Open answers and model variants still need your judgement.
Repair a defective model or claim
The facilitator invents three personality scores and uses them to explain why one manager must be excluded from the decision.
Compare your repair
Return to statements, stories and participant-validated distinctions. Keep tentative inferences visible and invite correction. This rehearsal does not authorise psychometric claims or exclusion based on inferred motives.
Try a changed case before looking
Ben now says he supports the portal provided a resident can retain a named adviser. Revise the account.
Compare the changed case
His objection was not necessarily to technology. Continuity may be the relevant distinction. Update the option map and ask how the portal would preserve it. Retain any new concerns rather than declaring the disagreement permanently resolved.
Review the process, not just the score
Narratives are sought before motives are assigned.
Contrasting constructs remain provisional until checked with their owners.
Unknowns are not converted into invented numeric scores.
The map changes at least one inquiry or interpretation.
A different model can be defensible when its purpose, assumptions and reasoning are explicit. A contradiction, incorrect unit, invented fact or unacknowledged change of purpose needs repair. Keep both your first attempt and revision.
Keep your attempt
No sign-in or submission is required. Notes are not sent by this practice tool. Use fictional information, not identifiable client or learner data. Saving stores this page's attempt only in this browser; clearing browser data can remove it. Export a copy to keep it elsewhere.
External resources and their limits
The complete original case above is free. Links below distinguish exercises from explanations, recordings, software and paid study. Reading a page or drawing in a tool is not itself a model check.
Ground the distinction between individual constructs, group interaction and organisational decisions. The exercise here is an introductory rehearsal, not the author's complete protocol.
What was checked, and what was not
University thesis record and abstract inspected; full thesis not represented as fully reviewed.